Store Policy
🛍️ Store Policy
Welcome to Luther Jewelry, your trusted destination for timeless and stylish jewelry. We value transparency and customer satisfaction. Please read our store policies below for a smooth shopping experience.
⏱️ Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive an email confirmation with tracking information.
🚚 Shipping Policy
We offer free shipping across the USA and Europe. International shipping is also available at standard rates. Delivery time varies by location:
- USA: Estimated delivery within 7 business days.
- Europe: Estimated delivery within 15 business days.
- Other Countries: Delivery time and cost depend on destination.
💳 Payment Methods
We accept major credit cards, PayPal, and other secure payment options available at checkout. All transactions are encrypted and secure.
🔄 Return & Exchange Policy
If you are not fully satisfied with your purchase, we accept returns within 30 days of delivery. Items must be unused and in original packaging. To initiate a return, please contact us at lutherjewelry@outlook.com.
💎 Product Care
To maintain the brilliance of your jewelry, we recommend avoiding contact with water, perfume, or harsh chemicals. Store items in a dry, cool place when not in use.
🔐 Privacy Policy
Your personal information is kept secure and is used only for processing orders and improving your shopping experience. We do not sell or share your data with third parties.
📞 Contact Information
- Company Name: LUTHER & CO, LLC
- Email: lutherjewelry@outlook.com
- Phone: +1 914-577-5129
- Address: 573 Oakleaf Plantation Pkwy, Unit 628, ORANGE PARK, FL 30265